PROGRAMS AND SERVICES FOR STATE OF ILLINOIS EMPLOYEES

The medical decisions and lifestyle choices you make on a daily basis are vital to your well-being. Our OAP includes a wide selection of programs that equal healthier living for you and your family. It's our way of helping you be well, live well, and stay well.

No waiting room, no need to leave home

Whether you have a cold, you're feeling anxious, or need help managing your medication, you can have a video visit with a doctor or mental health professional from your smartphone, tablet or computer, anytime, anywhere.

With LiveHealth Online, you can:

1. See board-certified doctor 24/7.
2. Visit a licensed therapist in four days or less.
3. Consult a board-certified psychiatrist within two weeks.

It's the care you need without leaving home.

UTILIZATION MANAGEMENT
Supports appropriate, affordable care through pre-certification of certain medical, radiology, cardiology and behavioral health services to help you determine benefit coverage.

CASE MANAGEMENT
Get help navigating the healthcare system and receive added support when coping with a complex medical condition, major surgery or injury.

DISEASE MANAGEMENT
Live better with a long-term health condition with personalized, one-on-one support from a nurse care manager for asthma, diabetes, COPD, heart failure and coronary artery disease.

24-Hour Nurse Line
Registered nurses are available around the clock to answer your health questions. Whether it's a question about the flu, an earache, types of preventive care you need, or any other topic, a nurse is here to help. And if you need medical care, a nurse can help you decide there to go if your doctor isn't available. You can also access the 24/7 AudioHealth Library to hear prerecorded messages about more than 300 health topics in English or Spanish.